Planning

Booking Policies

Function Details
All food, beverage, guest count and function details must be provided in order to calculate the cost of the event.
The Birches Catering is a full service caterer, and for that reason does not allow outside catering in the venues.

Guarantees For Food And Beverage
Seven days prior to arrival, a final guarantee of number of persons for food and beverage must be provided. This guarantee (or attendance, whichever is greater) will be billed to your account.

Beverage Service
The Latvian centre has the right to refuse service to any guest who appears to be intoxicated, or under the age of majority.

Audio Visual Equipment
We are please to provide audio visual equipment for your function. Please discuss your requirements with our catering manager.

Taxes And Gratuities
Food, beverage and alcohol prices are subject to 13% HST and a 15% Service Charge.

Billing Arrangements
Upon acceptance of the contact and in order to confirm your event a 50% deposit of the total amount and a signed contract is required. The contract will be given to you with details of your event. For weddings and large events the balance of the total contract fee must be received 4 weeks prior to the event date. Four weeks prior to the event a security deposit is required for social functions. For other social events, the outstanding balance is required 48 hours prior to the event Payment can be made by VISA, MasterCard, cash, certified cheque, personal cheque or money order.

Late Bookings
If you book less than 4 weeks prior to your event full payment, a signed contract and the security deposit will be required at the time of booking.

Security Deposit
A security deposit of $300 is required for social functions. Security deposits are required at least 4 weeks prior to your event and will be released within 3 weeks after your event providing no damages or extra cleanup services have been addressed and that all payments have been received.

Cancellation
In the event of cancellation, a written notice of cancellation is required. Please mail, fax or hand delivered. E-mail cancellations are not accepted unless confirmed by phone.

If a cancellation notice is not received 30 days prior to the event the full amount of the contract is due immediately.

In the event of cancellation more than three months prior to the function date, an administration fee of $300.00 plus the room rental fee will be charged.

In the event of cancellation between three months and 4 weeks of the function date, the deposit will not be refunded.

In the event of cancellation less than 4 weeks prior to the function date, a cancellation fee equal to the full value of the contract will be charged.

Venue Access
Access to your event space is permitted only after full payment is made and a signed copy of the contract is received by the office. Access to your venue space is specified in your contract. Early access fees may apply, please inquire with the main office. Late fees apply if your party or your properties are in the rental space past the rental time specified in your contract.

Delivery/Storage
Due to limited storage space, we cannot always guarantee space for early delivery of materials. Refrigeration may not be guaranteed. Those items being delivered must be clearly marked with event title, contact name and address. Materials must be removed for the Latvian Centre on the last day of the event. The Latvian Centre will not be responsible for damages or loss of any items left on the premises prior to, during or following the event. A charge will apply depending on the individual storage needs and availability.

Security
The Latvian Canadian Cultural Centre has staff on-site at all times during public hours and private event hours. An additional fee is charged for staffing outside of your contracted event time. The LCCC reserves the right to require additional staff to be on hand for functions at the expense of the client. If building staff are required to control guests or mange any aspect of the private function an extra fee may be charged at $25 per hour, per person. The LCCC reserves the right to evacuate person(s) from the building in the event of an emergency or for security purposes.

"We wanted to thank you for the excellent food you served us at our workshop. The participants couldn't stop talking about the wraps and the cookies. They were a big hit."

Jessica
Ellen Yack & Assoc

"Thank you! Birches Catering outdid themselves. Everyone was raving about the perfection of all the food: beef tenderloin was perfectly cooked, the shrimp were incredible, poached salmon - moist and tasty and all the salads were interesting and yummy, piragi and desserts -spectacular. Please extend our heartfelt appreciation to Ingo and his team for this wonderful meal!"

Sandy Legzdins

“We want to thank you for all your assistance with planning the big 70th celebration on Feb. 8th 2014. We were very impressed with your thoroughness. It was also a pleasure working with the Centre’s staff - everyone was very helpful and professional. The tables looked beautiful and our guests raved about the food! - and the bartender made a mean martini!! Please extend our gratitude to all the staff. Thank you!”

Judy and Heiki Tamm

"I held a recent workshop at the Latvian Centre in conference room "Venta". I wanted a facility that was close to a major highway, had free parking and good food. What I received from the wonderful people at the Centre and from Birches Catering exceeded my expectations. I had some specific AV needs and they were more than met, the food was out of this world (as I knew it would be) and my workshop attendees couldn't say enough about their experience. I have been to conferences across North America and as far as I'm concerned, the Latvian Centre is one of the most efficient, accommodating and amazing places I have ever had the pleasure to be in or work with. Many thanks to the fabulous people at the Latvian Centre for going out of their way to make sure my Workshop was a success. I’m looking forward to booking my next event with you".

Teresa Kruze
Broadcaster, Author and President of Impakt Productions Inc.

"The North Toronto Business and Professional Women's Club has been meeting on a monthly basis at the Latvian Centre for over a year. The Centre's staff is incredible and their buffet dinner's have been varied and very tasty. I would highly recommend the Centre for business meetings or other events."

Linda Rice
President, The North Toronto Business and Professional Women's Club.

"I just wanted to thank you personally for all your work on the 2013 CNIB National Braille Conference, and the efforts you made to make everything flow smoothly. Thank you also to all the other staff members at the Latvian Centre."

Karen Somerville
CNIB Volunteer

"I wanted to thank you for all of the help you provided to make my son’s engagement party a tremendous success. The food was fabulous, the bartender was a total delight, your wait staff were incredibly helpful and the set-up was perfect. You did a great job. Thank you very much!!!

Ligita Kalnins

"I just wanted to take a moment to write and thank you for the excellent job your staff did yesterday.
Everyone thoroughly enjoyed the food and the entire party ran very smoothly. Your wait staff seem well trained and courteous and we were very pleased with the entire experience."

Sincerely, Carol Ann Rams

"The IESNA Toronto Section is a regular user of the Latvian Centre for its Board meetings and technical luncheons. Being in a central location, it is easily accessible from all parts of the city. They have accommodated us on all occasions as circumstances and numbers change, ensuring that everyone is comfortable and able to enjoy an excellent meal. The arrangements are made through the Catering Office which always deals promptly and efficiently with our requests."

Kathryn Angus
Administrator, IES Toronto Section

"I want to thank You & your staff for making my sisters 60th birthday party a great success, the Chef & kitchen staff were very accommodating & helpful when we arrived. Your serving staff were awesome they took care of everything. The food was excellent and reasonably priced. My Wife and I are seasoned entertainers & have experience in serving and bartending so when we told our family & friends we were having the party fully catered at the Latvian Cultural Centre-not at our home, people were shocked. We wanted to do something different and be looked after for a change. Thank you for a great party experience. I will recommend your hall to anyone who wants to have a function and be well looked after."

Cheers, Neil Cooper

"I just wanted to send a note to say how grateful we are to the staff of the Latvian Centre! We had our wedding ceremony and reception at the Latvian Centre and I couldn't have asked for a better day. Every last detail was taking care of to perfection! The décor was beautiful, the food was amazing and all the staff were friendly and efficient. The grounds are also beautiful to take pictures in with all the trees and flowers! Our favourite spot was the park because it added a lot of fun to the wedding pictures! Our family and friends had a wonderful time and had nothing but great things to say. We would recommend the Latvian Centre to anyone who is getting married."

Thanks again! Melissa and Ryan Morton

416-759-4900
office@latviancentre.org

Latvian Canadian Cultural Centre
4 Credit Union Drive
Toronto, ON M4A 2N8
Canada

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